A girl has come ahead to criticize WestJet after being reportedly pressured off her flight for her extreme use of the airplane’s rest room.
Based on The Unbiased, Joanna Chiu is the lady in query who flew with the airline again in January when she deliberate to make a visit to Mexico.
Joanna Revealed On X She Had Been Feeling Poorly Earlier than Her Flight
In a collection of tweets posted on X, she defined that she hadn’t been feeling nicely when she boarded her flight.
As soon as on the plane, Chiu rushed to the lavatory a number of instances earlier than the airplane took off.
Because of her situation, flight attendants appeared to have seen this and determined it was greatest that the WestJet passenger didn’t fly.
“Simply obtained kicked off a @WestJet flight from Mexico as a result of I had an upset abdomen and was going to the washroom an excessive amount of earlier than takeoff,” she tweeted.
Simply obtained kicked off a @WestJet flight from Mexico as a result of I had an upset abdomen and was going to the washroom an excessive amount of earlier than takeoff. No promise of a lodge or rebooked flight. I had meds and was on the mend. Some customer support.
In case you’re sick earlier than a flight, maintain it in…
— Joanna Chiu (@joannachiu) February 10, 2024
Chiu’s removing from the airplane worsened the state of affairs, along with her claiming that she acquired “no promise” of placement on one other flight.
Chiu additionally expressed concern about her lodging, as she had already made dwelling preparations in Mexico.
“No promise of a lodge or rebooked flight. I had meds and was on the mend. Some customer support,” she continued.
But when she thought her day couldn’t get any worse, the WestJet buyer talked about how the airline denied her request to have them name her a taxi to a close-by lodge.
In her haste to exit the airplane moments earlier than, she mentioned she had inadvertently left her pockets on the flight.
And although she notified the airline’s workers, she alleges they made no effort to get it for her.
At this level, Chiu discovered herself stranded on the airport and not using a pockets and with an upset abdomen.
Joanna Additionally Accused WestJet Workers Of Failing To Present Help
Finally, they booked her a brand new flight the next day, however she hadn’t acquired the reference quantity.
Chiu mentioned that one supervisor on the airport advised her to return again on the day of her flight and converse to an attendant about buying the quantity.
She pulled out her cellphone and started recording the staffer, annoyed by their refusal at hand over her reference code.
Chiu alleged they threatened to not place her on her subsequent flight until she deleted the video from her cellphone.
“It’s unhappy that I wasn’t capable of get any assist until I publicly aired my expertise. WestJet DM’d me my reserving reference quantity after I had requested for it repeatedly on the airport,” she tweeted. “I ended up getting within the taxi as a result of I used to be legitimately fearful about getting arrested.”
WestJet has since responded to Joanna’s prolonged X thread, expressing remorse over the incident and promising to look into the matter.
Nonetheless, the airline famous that if passengers really feel unwell and present clear indicators that they’re incapable of flying because of poor well being, WestJet has the correct to “make tough choices” for the protection of everybody on board.
“We sincerely apologize to Ms. Chiu for the inconvenience and discomfort she skilled throughout her latest journey expertise,” a rep mentioned to PEOPLE.
“Guaranteeing the wellbeing and security of our friends and crew is our primary precedence and due to this fact we take any health-related considerations very severely. Whereas sudden sickness can happen whereas touring, sustaining a protected and wholesome surroundings for all friends and crew members is paramount. In circumstances the place a visitor is deemed unfit to journey because of sickness, our crew should make tough choices within the title of security.”
RELATED: Legroom Missing: Frontier And Spirit Declare Final Place in Newest Airways Rating Outcomes
